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The 2012 agenda is in the planning stages and will be available
Spring 2012.

Please view our 2011 agenda by date or track.
2011 Agenda
[R] = Repeat Session
ADR ATY EEO HLE MGT QEG
Alternative Dispute Resolution Attorney/Legal Equal Employment Opportunity HR/LR/ER Management Quality and Efficiency in Government
Sunday, August 7
3 - 7 p.m.  

Registration

Monday, August 8
7 a.m. -
5 p.m.

Registration

7:30 - 8:30 a.m. Continental Breakfast
8:30 a.m. -
12 p.m.
ATY-P2

MSPB Mock Hearing

HLE-P5

Penalty Determination in Arbitration and Before the MSPB

8:30 a.m. -
5 p.m.
ADR-P1 Advanced Mediator Practicum
EEO-P4 EEO Potpourri
HLE-P6 Everything You Always Wanted to Know About Labor Relations
MGT-P7

Civil Treatment® for Managers: Build a Civil Workplace™ for Improved Employee Engagement and Performance

QEG-P9 From Crisis to Catharsis: Turn Your Organization Around
10 - 10:30 a.m.

Refreshment Break

12 -
1:30 p.m.

Lunch on Your Own

1:30 - 5 p.m. ATY-P3 EEO Mock Hearing
MGT-P8 Prohibited Personnel Practices
3 - 3:30 p.m. Refreshment Break in Exhibit Hall
6 - 9 p.m. Welcome Reception
Tuesday, August 9
7 a.m. -
5 p.m.
Registration
7 - 8 a.m. Continental Breakfast in Exhibit Hall
8 -
9:30 a.m.
Opening Plenary: Make Your Agency a Best Place to Work
9:30 -
10:30 a.m.
Refreshment Break in Exhibit Hall
10:30 -
11 a.m. 
Exhibitor Showcase: MicroPact
10:30 a.m. -
12 p.m.
ADR1 The Aikido of Facilitation: Handling Provocation
ATY1 The New, Improved 2011 Case Law Update
EEO1 Breaking the Discrimination Cycle: Building Effective Relationships That Work, at Work
EEO2 Providing Reasonable Accommodations to Employees With Mental Impairments
HLE1 Engaging Employees: Understanding and Using Pre-Decisional Involvement
HLE2 When Performance Problems Rear Their Ugly Heads
MGT1 Moving Past Bullying Toward Workplace Civility
11:15 -
11:45 a.m.
Exhibitor Showcase: cyberFEDS® Training
12 - 1:15 p.m Lunch on Your Own
1:15 -
2:45 p.m.
ADR2 Deal or No Deal: Facilitating Quality Decision Making in Negotiations
ATY2 Privacy in the Federal Workplace
EEO3 The ADAAA: How We Got Here and What's Next
HLE3 Drafting Charges: Getting Them Right
HLE4 Fair Labor Standards Act: Too Costly to Ignore
MGT2 So You Want to Be in the SES: Rules, Processes and the Future of Civil Service's Career Leadership Corps
QEG1 Attracting the Best Applicants: Strategies You Can Count On
1:15 -
1:45 p.m.
Exhibitor Showcase: Manager Advantage
2:00 -
2:30 p.m.
Exhibitor Showcase: Harvard Kennedy School Executive Education
2:45 - 3:30 p.m. Refreshment Break in Exhibit Hall
3:30 - 5 p.m. ADR1-R The Aikido of Facilitation: Handling Provocation [R]
ATY1-R The New, Improved 2011 Case Law Update [R]
EEO1-R Breaking the Discrimination Cycle: Building Effective Relationships That Work, at Work [R]
HLE2-R When Performance Problems Rear Their Ugly Heads [R]
MGT1-R Moving Past Bullying Toward Workplace Civility [R]
QEG2 Communication in the Modern Workplace: Effective Use of the Newest Tools
Wednesday, August 10
7 a.m. -
5 p.m.
Registration
7 - 8 a.m. Continental Breakfast in Exhibit Hall
8 - 9:15 a.m. Plenary: A Conversation With Agency Leaders
9:15 -
10 a.m.
Refreshment Break in Exhibit Hall
10 -
11:30 a.m.
ADR2-R Deal or No Deal: Facilitating Quality Decision Making in Negotiations [R]
ADR3 Getting Past Impasse: Tools and Techniques for Reaching Consensus
ATY2-R Privacy in the Federal Workplace [R]
EEO4 Resolving Accommodation Issues: The Executive Order at Work
EEO5 Enforcing Compliance With Title VI
HLE5 Successful Labor-Management Forums
QEG3 Working Together: EEO, HR and Diversity
10:15 -
10:45 a.m.
Exhibitor Showcase: Long Term Care Partners
11 -
11:30 a.m. 
Exhibitor Showcase: cyberFEDS®
11:30 a.m. - 1:15 p.m. Luncheon Plenary: Maintaining a Winning Edge
1:15 -
2:45 p.m.
ADR4 Working With Labor Unions to Develop and Implement ADR Programs
ATY3 Settlement Strategies and Solutions
EEO2-R Providing Reasonable Accommodations to Employees With Mental Impairments [R]
EEO6 Conquering Confusion Over Religious Discrimination and Accommodation
HLE6 Dissecting Suitability, Sensitivity and Security
MGT3-A Windmills: Core Disability Training (Part I)
QEG4 You're in Charge Now: Get It Done With Little or No Money
1:30 -
2 p.m.    
Exhibitor Showcase: Manager Advantage
2:45 - 3:30 p.m. Refreshment Break in Exhibit Hall
3:30 - 5 p.m. HLE3-R Drafting Charges: Getting Them Right [R]
HLE7 Managing Challenging Leave Issues
MGT2-R So You Want to Be in the SES: Rules, Processes and the Future of Civil Service's Career Leadership Corps [R]
MGT3-B Windmills: Core Disability Training (Part II)
QEG5 Elevating Efficiency and Meeting Your Mission Through Telework
3:30 -
5:30 p.m.
ATY4 Resolving Ethical Dilemmas for the Government Attorney
5 - 6 p.m. Informal Networking Sessions
Thursday, August 11
7 a.m. - 12:45 p.m. Information Desk Open
7 - 8 a.m. Continental Breakfast
8 - 9:30 a.m. Closing Plenary: 60 Tips in 60 Minutes: Your Role in Making Government Efficient and Effective
9:30 -
11 a.m.
ADR5 Getting Down to Business: Skills to Enhance Mediation
ATY5 Effective Handling of Cases Before the FLRA's Office of General Counsel
EEO4-R Resolving Accommodation Issues: The Executive Order at Work [R]
HLE8-A Face to Face: Effective Mediations and Arbitrations (Part I)
MGT4 Legislative Update
QEG3-R Working Together: EEO, HR and Diversity [R]
9:30 a.m. -
5 p.m.
EEO7 EEO Counselor/Investigator Training
11 -
11:15 a.m.
Refreshment Break
11:15 a.m. - 12:45 p.m. ADR4-R Working With Labor Unions to Develop and Implement ADR Programs [R]
EEO6-R Conquering Confusion Over Religious Discrimination and Accommodation [R]
HLE1-R Engaging Employees: Understanding and Using
Pre-Decisional Involvement
[R]
HLE8-B Face to Face: Effective Mediations and Arbitrations (Part II)
QEG4-R You're in Charge Now: Get It Done With Little or No Money [R]
     
Schedule subject to change.
Conference Highlights

Opening Plenary

Make Your Agency a Best Place to Work

Judy England-Joseph, Director of Research, Partnership for Public Service
Elaine Ho, Director of Diversity and Inclusion, Department of the
   Treasury/Internal Revenue Service
Carol Waller Pope, Chairman, Federal Labor Relations Authority
Reginald Wells, Deputy Commissioner for Human Resources, Social Security
   Administration
Moderator: William L. Bransford, Partner, Shaw, Bransford & Roth, P.C.

Tuesday, Aug. 9  |  8 - 9:30 a.m.

Times are tough. Budgets have been cut. Pay has been frozen. And yet some agencies continue to shine. Each year, the Partnership for Public Service's "Best Places to Work in the Federal Government®" rankings highlight those high-achieving agencies. In this multimedia presentation, you'll hear directly from the individuals who've led their agencies to top scores in the categories of Leadership, Diversity and Teamwork. Whether you're an HR professional, a supervisor, or a specialist in EEO, employee or labor relations, you'll gain strategies for making your agency a better, more engaging place to work.


 
A Conversation With Agency Leaders Representatives invited from:
Allison Beck, Deputy Director for National and International Programs, Federal
   Mediation & Conciliation Service
Justin Johnson, Deputy Chief of Staff, Office of Personnel Management
Carolyn Lerner, Special Counsel, Office of Special Counsel
Susan Tsui Grundmann, Chair, Merit Systems Protection Board
Carol Waller Pope, Chair, Federal Labor Relations Authority
Claudia Withers, Chief Operating Officer, Equal Employment Opportunity
   Commission
Moderator: William L. Bransford, Partner, Shaw, Bransford & Roth, P.C.

Wednesday, Aug. 10  |  8 - 9:15 a.m.

Only FDR gathers leaders of all the major dispute resolution agencies on one stage. Be there as they answer direct — and sometimes difficult — questions from Conference Program Chair Bill Bransford as well as from the audience. See what they have to say about topics such as labor-management forums, the EEO process and veterans' issues. Plus, find out what else is on their agenda and how it will impact you and your agency.


Agency Leaders logos

Luncheon Plenary

Maintaining a Winning Edge

Walter Bond, former professional basketball player, motivational speaker

Wednesday, Aug. 10  |  11:30 a.m. - 1:15 p.m.

Walter Bond knows how to achieve success. The son of a high school principal, Walter was taught that he would have to work hard in the classroom and on the basketball court to achieve his dream of playing professionally. After breaking his foot twice during his senior year of college, Walter became the first rookie free agent to start for the Dallas Mavericks, and he went on to an eight-year NBA career. As a motivational speaker, Walter is nicknamed "Mr. Accountability" because he encourages his listeners to be responsible for whatever situation they are in — a message especially poignant for federal employees today, as you are expected to achieve more and reach greater heights. Learn from Walter’s personal experiences, as he uses life lessons about teamwork, leadership and maintaining a winning edge to demonstrate that success is a personal choice.


Walter Bond
Closing Plenary 60 Tips in 60 Minutes: Your Role in Making Government Efficient and Effective

Dexter Brooks, Director of Federal Sector Programs, Equal Employment
   Opportunity Commission
Roslyn D. Brown, Strategic Human Capital and Public Policy Consultant
Dinah Cohen, Director, Computer/Electronic Accommodations Program (CAP),
   Department of Defense
Tony Kaminski, Deputy Director, Office of Human Resources, Equal
   Employment Opportunity Commission
Steven Lenkart, Executive Director, Merit Systems Protection Board
Donald J. Names, Counsel, Office of Civilian Human Resources,
   Department of Defense/Navy

Thursday, Aug. 11  |  8 - 9:30 a.m.

Don't miss this fun-filled, fast-paced session where you’ll learn how to overcome political, motivational and budgetary barriers to make your department more effective. Hear tips directly from the perspective of an attorney; a former EEO specialist/ADR professional; an HR representative; and experts in leadership, EEO and reasonable accommodation. Each panelist gets 60 seconds to deliver each tip, ensuring you'll leave with the maximum amount of take-home advice to apply when you get back to the office.


 
Exhibitor Showcase: MicroPact
Be the first to experience entellidoc™, the latest in document management from MicroPact. entellidoc™ can be implemented as an independent application, or integrated with existing systems such as icomplaints or entellitrak® to create a single, seamless, document and data management system.  
Exhibitor Showcase: cyberFEDS® Training

There are 10 simple, yet significant tips that every cyberFEDS® user should know. Come learn all 10 – and more – at the cyberFEDS® Training Showcase. Got questions? We have the answers.

 

Exhibitor Showcase: Manager Advantage

Be one of the first to see this new web resource designed to provide authoritative guidance to managers so they can effectively address and resolve everyday workplace issues. Plus, it can be completely managed and configured by your agency’s HR and EEO staff. Come see how Manager Advantage can transform the way your managers manage their staff.

 
Exhibitor Showcase: Harvard Kennedy School Executive Education

Learn about Executive Education at Harvard Kennedy School. We bring together experienced professionals from around the globe, a renowned faculty, and a dynamic curriculum in a setting where the common denominator is a shared commitment to the public interest.

 

Exhibitor Showcase: Long Term Care Partners

For years, financial experts have stressed the need for individual retirement savings to supplement your annuity and/or Social Security income. If you’re building your nest egg, now is the time to consider protecting retirement funds from a risk you may have not considered - the high cost of long term care. Join the Federal Long Term Care Insurance Program for an informal presentation and discussion on long term care planning.

 
Exhibitor Showcase: cyberFEDS®

Heard a lot about cyberFEDS®  —  but not sure exactly what it is or  why thousands  or  your  peers  rely  on  it  every  day?  Come  see  why cyberFEDS® has become the online premier support system for HR-related research and has helped build professional capacity in federal agencies for over 14 years and how you can make it work for you too!

 
 
Alternative Dispute Resolution (ADR)
ADR-P1 Advanced Mediator Practicum

Tracey Pilkerton Cairnie, President, CoreVision, LLC
John Settle, President, SETTLEment Associates, LLC

Monday, Aug. 8  |  8:30 a.m. - 5 p.m.

Experienced mediators, this full-day workshop is for you! Two veterans in the field will lead you through difficult, yet common, workplace mediation scenarios to refine your skills. Plus, they'll share their insights on: how to improve questioning techniques, handle apology and money demands, overcome impasse, power issues, the latest in listening and interpersonal dynamics, trust-building, mediator as coach, mentoring mediators, and other solution-focused techniques. Bring your issues, so the workshop leaders can tailor the agenda to your needs.

 

ADR1 The Aikido of Facilitation: Handling Provocation

Chris Koser, Owner, Chris Koser, LLC
Tom Melancon, ADR Program Manager, Seattle Federal Executive Board

Tuesday, Aug. 9  |  10:30 a.m. - 12 p.m.
Tuesday, Aug. 9  |  3:30 - 5 p.m. [R]

This session is designed to teach facilitators and trainers how to manage conflict in group situations, as well as minimize the possibility that the group will turn on them. It's taught using the principles of Aikido, an Eastern philosophy, that literally translated means "the way of blending (or re-directing) energy." You'll get strategies to reduce group dysfunction and conflict, as well as manage provocation, your own anxiety and silence. Plus, you'll learn that if you apply the principles of the session, you can let go of fears you might have about being attacked by a group member.


ADR2 Deal or No Deal: Facilitating Quality Decision Making in Negotiations

Merri L. Hanson, Director, Peninsula Mediation & ADR

Tuesday, Aug. 9  |  1:15 - 2:45 p.m.
Wednesday, Aug. 10  |  10 - 11:30 a.m. [R]

Have you ever watched a game show like Deal or No Deal and wondered about the poor decisions contestants make? What influences the way they make decisions? Or the way people make decisions in negotiations or mediation? You'll leave with new tools to understand and improve the quality of decision-making in your dealings with employees. Be prepared to get involved and have some fun.


ADR3 Getting Past Impasse: Tools and Techniques for Reaching Consensus

Andrew Pizzi, Mediator/Facilitator

Wednesday, Aug. 10  |  10 - 11:30 a.m.

Impasses are quite common. Even in successful mediations/negotiations, the parties often reach a stalemate during a session. But that doesn't mean that the process needs to end. Mr. Pizzi, an experienced mediator, will provide specific tips, techniques, and tools to help you overcome these barriers and to reach a workable solution.


ADR4 Working With Labor Unions to Develop and Implement ADR Programs

Tracey Therit, ADR Director, Department of Veterans Affairs

Wednesday, Aug. 10  |  1:15 - 2:45 p.m.
Thursday, Aug. 11  |  11:15 a.m. - 12:45 p.m. [R]

Do you want to give your ADR program support? Do you see it as a valuable tool in improving your agency's delivery of service? Now is your chance. Recent FLRA decisions and the Executive Order on labor-management forums reinforce the importance for ADR program managers to cooperate with employee unions. Through small-group exercises and large-group discussions, the speaker will focus on how to design and implement an ADR program that is consistent with law and supported by agency union officials. You'll discover how ADR articles can be written into collective bargaining agreements, and how unions can play an active role in marketing and evaluating ADR programs.


ADR5 Getting Down to Business: Skills to Enhance Mediation

Mary Ryan, Workplace ADR Program Manager, Office of Civilian Human Resources,
   Department of Defense/Navy

Thursday, Aug. 11  |  9:30 - 11 a.m.

Many approaches to federal workplace mediation evolved from community mediation models. Ms. Ryan will explain the benefits agencies can gain from using such models. This engaging session will provide guidance on best practices including formulating opening remarks, creating effective joint discussions, the value of caucus, generating issues and options, useful paraphrasing and reframing of language, and other skills. In the end, you’ll learn 45 tips and techniques to enhance your mediation skills.


Attorney/Legal (ATY)
ATY-P2 MSPB Mock Hearing

Deborah Miron, Director of Regional Operations, Chief Administrative Judge, Merit Systems
   Protection Board
Debra L. Roth, Partner, Shaw, Bransford & Roth, P.C.
Representatives from the Merit Systems Protection Board's San Francisco Office: Gerard Dasey,
   Administrative Judge; Amy Dunning, Regional Director; Kelly Humphrey, Administrative Judge

Monday, August 8  |  8:30 a.m. - 12 p.m.

The Merit Systems Protection Board hearing is a mystery for many. But it doesn't have to be. Here's your chance to observe an MSPB case from start to finish. This half-day workshop will illustrate practical aspects of the hearing, including objections, AJ rulings, direct and cross-examination, and findings — giving you a firm understanding of how the MSPB hearing fits into the entire appeals process.


ATY-P3 EEO Mock Hearing

Laurie Bortz, Associate Counsel, Office of Civilian Human Resources, Department of Defense/Navy William Haskin, Associate Counsel, Office of Civilian Human Resources, Department of
   Defense/Navy
Donald J. Names, Counsel, Office of Civilian Human Resources, Department of Defense/Navy
Debra L. Roth, Partner, Shaw, Bransford & Roth, P.C.
Stephen Shih, Deputy Associate Director for Executive Resources and Employee Development,
   Office of Personnel Management
Robert L. Woods, Assistant General Counsel, Office of General Counsel, Department of
   Defense/Navy

Monday, August 8  |  1:30 - 5 p.m.

A group of widely recognized EEO experts will give you an overview and a "hands-on perspective" of the EEO hearing process. Through demonstrations of opening arguments, direct and cross-examinations, objections, proffers, the introduction of evidence, closing arguments, and more — you'll leave with guidance on each step of the process, plus practical tips to sharpen your skills.


ATY1 The New, Improved 2011 Case Law Update

Ernest Hadley, Esq., President, FELTG, LLC
William Wiley, Esq., Executive Director, FELTG, LLC

Tuesday, Aug. 9  |  10:30 a.m. - 12 p.m.
Tuesday, Aug. 9  |  3:30 - 5 p.m.  [R]

Last year, you told us that our annual case law updates were getting stale. We heard you loud and clear! Noted federal employment law experts Ernie Hadley and Bill Wiley,will engage you with a witty and fast-paced examination of only the most important decisions issued by the EEOC, MSPB, FLRA and various courts over the past 12 months. They'll explain the elements of the cases and tell you exactly what they mean to you and your agency. You'll leave this new and improved session with the full details of the most critical cases, plus a reference guide that summarizes scores of other important cases over the past year.


ATY2

Privacy in the Federal Workplace

John Mahoney, Esq., Partner, Tully Rinckey, PLLC

Tuesday, Aug. 9  |  1:15 - 2:45 p.m.
Wednesday, Aug. 10  |  10 - 11:30 a.m.  [R]

Federal managers and HR and EEO professionals need to understand the parameters of employee privacy rights, especially the potential liability that they and their agencies could face for violating those rights. Mr. Mahoney will review recent Supreme Court decisions, the Constitution, the Privacy Act, the Rehabilitation Act, the ADA, HIPAA, and federal wiretap legislation. You'll walk away with a working understanding of what is required to comply with various privacy laws and how to protect employees’ privacy rights.


ATY3 Settlement Strategies and Solutions    Unconference Session 

Facilitator:
Deborah Miron, Director of Regional Operations, Chief Administrative Judge, Merit Systems
   Protection Board

Wednesday, Aug. 10  |  1:15 - 2:45 p.m.

Are you looking for creative settlement solutions? What about a plan for enforcing settlement agreements? Or strategies to get people to consider settlement? Whatever guidance you're looking for, this is the place to get it. This Unconference Session will be facilitated by the well-respected Ms. Miron. But you, the attendee, will drive the discussion. Come exchange thoughts and experiences with your peers, and walk away with useful ideas.


ATY4 Resolving Ethical Dilemmas for the Government Attorney
 Extended Session! 

Maxanne R. Witkin, Director, Office of Employment Discrimination and Complaint Adjudication,
   Department of Veterans Affairs

Wednesday, Aug. 10  |   3:30 - 5:30 p.m.

This session will focus on rules governing the professional conduct of government attorneys; identify who is a client; discuss the attorney-client privilege in the context of government practice; outline the discovery obligations of government attorneys; and explore when, if ever, government attorneys may engage in fraud, deceit or misrepresentation in the course of their official duties.
This session meets most states' ethics training requirements.


ATY5 Effective Handling of Cases Before the FLRA's Office of General Counsel

Peter Sutton, Chicago Regional Director, Federal Labor Relations Authority

Thursday, Aug. 11  |  9:30 - 11 a.m.

Learn what regional directors find important in cases, how they make decisions, and what evidence they find most convincing — plus gain insights on effective investigation and case-handling practices and procedures — straight from a regional director. You'll leave with guidance on how to more effectively investigate and manage your cases before the FLRA’s Office of General Counsel.


Equal Employment Opportunity (EEO)
EEO-P4 EEO Potpourri

(I)    Prevent and Respond to Harassment: Effective Policies, Investigation and Corrective Action
Stephen Shih, Deputy Associate Director for Executive Resources and Employee Development,
   Office of Personnel Management

(II)   The Mixed-Up World of Mixed Cases
Donald J. Names, Counsel, Office of Civilian Human Resources, Department of Defense/Navy
Michael Bogdanow, Legal Liaison, Office of Regional Operations, Merit Systems Protection Board
(III)  Procedural Dismissals
Kenneth W. Chu, former Chief Administrative Judge, New York District Office, Equal Employment
   Opportunity Commission

(IV)  Derailing Retaliation in the Federal Workplace
Tony Kaminski, Deputy Director, Office of Human Resources, Equal Employment Opportunity
   Commission
Allison Uehling, Esq., EEO Special Projects Editor, LRP Publications/cyber
FEDS®

Meets EEOC annual training requirement for federal EEO counselors and investigators.

Monday, August 8 | 8:30 a.m. - 5 p.m.

This popular workshop returns with two brand new topics. The day will begin with Mr. Shih providing practical guidance on developing policies and procedures to reasonably prevent, or promptly correct, harassment. In Part II, Mr. Names and Mr. Bogdanow will use hypothetical cases to help experienced practitioners understand the confusing procedures of mixed-case complaint processing. To kick off the afternoon, Judge Chu will discuss the procedural dismissals of EEO complaints, which can save your agency time, money and a whole lot of aggravation — but only if done correctly. Then, Ms. Uehling and Mr. Kaminski will wrap up the day by covering all areas of retaliation, from stating a claim to the elements behind a successful complaint. They'll highlight a number of EEOC decisions finding liability for retaliation, some of which might surprise even seasoned EEO practitioners.


EEO1 Breaking the Discrimination Cycle: Building Effective Relationships That Work, at Work

Oliver Allen, EEO Officer, Department of Justice/Drug Enforcement Administration
Kathleen Buttrey, Director, EEO & Minority Enterprise, Consumer Product Safety Commission

Tuesday, Aug. 9  |  10:30 a.m. - 12 p.m.
Tuesday, Aug. 9  |  3:30 - 5 p.m.  [R]

By building effective relationships at work, employees can not only improve morale and efficiency, but also break the cycle of discrimination. Using group discussion, video clips and other visual aids, Mr. Allen and Ms. Buttrey will explore the concept of perception and its impact on the workplace. You'll learn how to examine prejudice and its root causes in the workplace as well as specific actions you can take to change perceptions and stereotypes in your office.


EEO2 Providing Reasonable Accommodations to Employees With Mental Impairments

Jo Linda Johnson, Director, Federal Training & Outreach Division, Office of Federal
   Operations, Equal Employment Opportunity Commission
Beth Loy, Principal Consultant, Job Accommodation Network

Tuesday, Aug. 9  |  10:30 a.m. - 12 p.m.
Wednesday, Aug. 10  |  1:15 - 2:45 p.m. [R]

Major depression. Bipolar disorder. Traumatic brain injury. Post-traumatic stress disorder. These are just some of the numerous mental impairments that affect millions of working Americans. And as service members return to the workplace, the number increases. These impairments clearly present some unique employment challenges, but those challenges are not insurmountable. Our seasoned presenters will discuss the legal issues involved and highlight ideas for effectively providing accommodations.


EEO3   The ADAAA: How We Got Here and What's Next

Chai Feldblum, Commissioner, Equal Employment Opportunity Commission

Tuesday, Aug. 9  |  1:15 - 2:45 p.m.

Get the answers you need directly from EEOC Commissioner Chai Feldblum on the ADA Amendments Act regulations. Commissioner Feldblum was not only actively engaged in the development of the recently revised regulations, but was a lead attorney in drafting the original ADA in 1990 and the ADA Amendments Act. She’ll take your questions and provide her unique perspective on the legislation, regulations and implementation of this landmark disability law.


EEO4 Resolving Accommodation Issues: The Executive Order at Work

Dinah Cohen, Director, Computer/Electronic Accommodations Program (CAP),
   Department of Defense
Derek Shields, VP for Disability & QOL Services, Axiom Resource Management

Wednesday, Aug. 10  |  10 - 11:30 a.m.
Thursday, Aug. 11  |  9:30 - 11 a.m.  [R]

Ms. Cohen and Mr. Shields will discuss Executive Order 13458 which requires agencies to improve their recruitment and hiring of individuals with disabilities. They’ll review policies for accommodating employees with disabilities and returning employees with injuries and illnesses to work, plus describe accommodations for teleworkers and wounded service members. You’ll walk away with guidance on how to identify the appropriate accommodation solutions for each situation so that your agency can be in compliance with this executive order.


EEO5 Enforcing Compliance With Title VI

Angelia Richardson, Director, Civil Rights, National Endowment for the Arts

Wednesday, Aug. 10  |  10 - 11:30 a.m.

This session is critical for individuals responsible for developing methodologies to enforce and comply with Title VI of the Civil Rights Act. You’ll get an overview of Title VI, as well as an explanation of its investigation procedures, compliance monitoring techniques, and grant requirements imposed by the title and its parallel requirements to the other civil rights enforcement programs. Plus, you'll learn how to: evaluate and resolve discrimination complaints; devise ways to effectuate compliance through voluntary means or through legal contractual methods; and review methods of administration.


EEO6 Conquering Confusion Over Religious Discrimination and Accommodation

Donald J. Names, Counsel, Office of Civilian Human Resources, Department of Defense/Navy

Wednesday, Aug. 10  |  1:15 - 2:45 p.m.
Thursday, Aug. 11  |  11:15 a.m. - 12:45 p.m.  [R]

Religious discrimination is prohibited by Title VII, which also mandates that employers accommodate their employees' religious practices, absent undue hardship. Don Names, a veteran EEO presenter, leads an engaging session on this controversial — and often confusing — area of the law. He'll examine the scope of Title VII's prohibition on disparate treatment based on religion, what constitutes religious harassment under Title VII, and the duty to accommodate employees' religious practices or beliefs.


EEO7 EEO Counselor/Investigator Training    Extended Session!  

Gary Gilbert, Esq., Instructor, FELTG, LLC
Ernest Hadley, Esq., President, FELTG, LLC


Meets EEOC annual training requirement for federal EEO counselors and investigators.

Thursday, Aug. 11  |  9:30 a.m. - 5 p.m.

In this full-day training session — continuing even after the conference ends — federal employment law experts Gary Gilbert and Ernest Hadley will provide a thorough explanation of the informal and formal federal EEO processes, plus essential tools to help you write quality EEO counselor reports. Plus, they'll discuss the ADA Amendments Act regulations and run through the most recent decisions that have impacted the EEO process. You'll leave this extended session with a broad comprehension of the EEO process — and a certificate to show you've met your training obligation.
In the afternoon, the session will break into two groups — one for investigators and one for counselors.

 

HR/LR/ER (HLE)
HLE-P5 Penalty Determination in Arbitration and Before the MSPB

Peter Broida, Attorney, FELTG, LLC
Sam Vitaro, Labor Arbitrator/Mediator/Fact-Finder/Consultant and former Administrative Judge

Monday, August 8  |  8:30 a.m. - 12 p.m.

When it comes to penalties, the difference between the MSPB and arbitrators is significant. Arbitrators often consider "Daugherty's Seven Tests." For the MSPB, there's mitigation and the Douglas factors. Many arbitrators may consider Douglas standards in their cases, but arbitrators lack uniformity in their major adverse action awards because they cannot be appealed to the MSPB — except in limited circumstances — or the FLRA. Mr. Vitaro, arbitrator and co-author of the landmark text MSPB Charges and Penalties, and Mr. Broida, renowned federal employment law expert, will discuss these conflicting approaches, as well as mitigation principles more generally, and what it means for agency HR professionals and specialists.


HLE-P6 Everything You Always Wanted to Know About Labor Relations

Steve Muir, Director, Labor and Employee Relations, Office of Human Resources, Department of
   the Treasury/Office of the Comptroller of the Currency
David Orr, Consultant/Trainer, Orr Consulting
Don Rider, Senior Associate, GRA, Inc.

Monday, August 8  |  8:30 a.m. - 5 p.m.

Muir, Orr and Rider, three highly respected labor relations experts, are back again to walk you through a brief history of federal labor relations, examine the latest case law, and get you up to speed on recent changes in policy. This day-long workshop is a can't-miss for anyone who is relatively new to the LR field or who wants to gain knowledge of LR for career development.


HLE1 Engaging Employees: Understanding and Using Pre-Decisional Involvement

Andrew Pizzi, Mediator/Facilitator
Michael Wolf, Senior Dispute Resolution Specialist, Federal Labor Relations Authority

Tuesday, Aug. 9  |  10:30 a.m. - 12 p.m.
Thursday, Aug. 11  |  11:15 a.m. - 12:45 p.m.  [R]

A key concept under the executive order that created labor-management forums is pre-decisional involvement. While there is no legal definition and no statutory requirement to use it, PDI is a vital principle to any collaborative relationship. Mr. Pizzi and Mr. Wolf will explain the value of using PDI; the relationship between PDI, management rights and collective bargaining; how and when to use PDI; and much more.


HLE2 When Performance Problems Rear Their Ugly Heads

Barbara I. Haga, President, Federal HR Services, Inc.

Tuesday, Aug. 9  |  10:30 a.m. - 12 p.m.
Tuesday, Aug. 9  |  3:30 - 5 p.m.  [R]

Why does employee performance suddenly go bad? And what are your options when it's clearly not going to get better? Ms. Haga will discuss how to recognize deteriorating performance, counsel poor performers and write a performance improvement plan. Plus, you'll gain insight on how to determine when removal is justified — and how to do it properly.


HLE3 Drafting Charges: Getting Them Right

Peter Broida, Attorney, FELTG, LLC
Sam Vitaro, Labor Arbitrator/Mediator/Fact-Finder/Consultant and former Administrative Judge

Tuesday, Aug. 9  |  1:15 - 2:45 p.m.
Wednesday, Aug. 10  |  3:30 - 5 p.m.  [R]

When drafting charges, you need to carefully consider every word choice if you want your disciplinary action to hold up under Merit Systems Protection Board review. Mr. Vitaro, co-author of the landmark text MSPB Charges and Penalties, and Mr. Broida, renowned federal employment law expert, will guide you through the challenging and highly technical exercise of drafting charges. You'll leave with guidance on avoiding the mistakes agencies commonly make during the process.


HLE4 Fair Labor Standards Act: Too Costly to Ignore

Steve Muir, Director, Labor and Employee Relations, Office of Human Resources, Department of the
   Treasury/Office of the Comptroller of the Currency
Steve Sharfstein, Civilian Personnel Management Service, Labor and Employee Relations Division,
   Department of Defense

Tuesday, Aug. 9  |  1:15 - 2:45 p.m.

FLSA determinations have been the subject of numerous arbitration decisions and have resulted in the loss of tens of millions of dollars to many agencies. The Department of Housing and Urban Development settled an FLSA overtime grievance for $24 million in back pay, the Small Business Administration settled a grievance for $7.6 million … the list goes on and on. Through an examination of case law, these two seasoned agency representatives will focus on what you can do to minimize the risk of expensive, time-consuming litigation, including the use of information requests by unions, plus cover the basics of the FLSA determination.


HLE5 Successful Labor-Management Forums    Unconference Session 

Facilitators:
Tracey Therit, ADR Director, Department of Veterans Affairs
Michael Wolf, Senior Dispute Resolution Specialist, Federal Labor Relations Authority

Wednesday, Aug. 10  |  10 - 11:30 a.m.

Whether you've had success building a high-performing labor-management forum, or whether you're still struggling to get one off the ground, you won't want to miss this Unconference Session. Collaborate with your peers, share what's working, and find out what isn't. How often are forums meeting? How can you find common ground when recent labor-management relations have been adversarial? Facilitators will get the discussion rolling, but you'll drive the conversation.


HLE6 Dissecting Suitability, Sensitivity and Security

James M. Eisenmann, General Counsel, Merit Systems Protection Board
Debra L. Roth, Partner, Shaw, Bransford & Roth, P.C.


Wednesday, Aug. 10  |  1:15 - 2:45 p.m.

Agencies whose mission impacts national security or other sensitive matters face a real challenge. Ms. Roth will explore how the rules surrounding suitability determinations, position sensitivity designations, and security clearances intersect with merit principles and due process rights. Plus, you'll get a review of the most recent judicial and administrative decisions and what the rulings mean for you and your agency.


HLE7 Managing Challenging Leave Issues   Unconference Session 

Facilitator: Amy Dunning, Regional Director, San Francisco Office, Merit Systems Protection Board

Wednesday, Aug. 10  |  3:30 - 5 p.m.

Leave regulations have grown increasingly complex over the years. It's no wonder that everybody from managers to HR specialists get that knot in their stomachs when employees request leave. In this interactive Unconference session, attendees will discuss their current challenges, share best practices, and find out how other attendees have handled FMLA, sick leave, LWOP, military leave, and other challenging leave issues. Come ready to talk, listen and learn.


HLE8 Face to Face: Effective Mediations and Arbitrations

Andrew Pizzi, Mediator/Facilitator
Don Rider, Senior Associate, GRA, Inc.
Joe Schimansky, Executive Director, Federal Service Impasses Panel
Michael Wolf, Senior Dispute Resolution Specialist, Federal Labor Relations Authority

Part I     Thursday, Aug. 11  |  9:30 - 11 a.m.
Part II   Thursday, Aug. 11  |  11:15 a.m. - 12:45 p.m.

Mr. Schimansky will lead this combination mock information meeting and mediation-arbitration. During this session, representatives of management and labor will act out selected phases of a face-to-face proceeding so you more fully understand the goals of the proceedings. You'll learn how to address jurisdictional issues and be more effective in mediations.


Management (MGT)
MGT-P7

Civil Treatment® for Managers: Build a Civil Workplace™ for Improved Employee Engagement and Performance

Kevin Cardwell, Associate General Counsel, Department of Justice/Bureau of Prisons
Mina Raskin, EEO Officer/Senior Counsel for Dispute Resolution, Department of Justice/Bureau
   of Prisons

Monday, August 8  |  8:30 a.m. - 5 p.m.

Ms. Raskin and Mr. Cardwell will use real-world videos, skill-building exercises, and simulated legal cases to provide managers with the tools they need to manage fairly and legally in the federal workplace. This full-day workshop will cover a range of topics, from harassment and national origin issues to abusive behavior and workplace violence. You'll learn behavioral guidelines that help improve employee performance, reduce legal and business risks, and create productive workplace cultures.
Session limited to 25 attendees.


MGT-P8 Prohibited Personnel Practices

Amy Dunning, Regional Director, San Francisco Office, Merit Systems Protection Board
Bruce Fong, Chief, San Francisco Office, Office of Special Counsel

Monday, August 8   |  1:30 - 5 p.m.

There are 12 practices federal agency managers are forbidden to engage in, from retaliating against whistleblowers, to committing discrimination, to violating merit principles. The speakers will lead you through the list and provide nuanced guidance you need to ensure that you don't commit a prohibited personnel practice.


MGT1 Moving Past Bullying Toward Workplace Civility

Denise P. McKenney, Commissioner, Federal Mediation & Conciliation Service
Jennifer Ortiz, ADR Supervisor, Houston District Office, Equal Employment Opportunity Commission

Tuesday, Aug. 9  |  10:30 a.m. - 12 p.m.
Tuesday, Aug. 9  |  3:30 - 5 p.m.  [R]

Those who attended the speakers' popular session last year learned about the toll bullying takes on the workplace. This year, Ms. McKenney and Ms. Ortiz will focus on the aftermath. It's not all over once a solution — whether through EEO, ADR or labor relations — is reached. Find out how to rebuild workplace cohesion, participate in behaviors that encourage respectful co-existence and move toward workplace peace.


MGT2 So You Want to Be in the SES: Rules, Processes and the Future of Civil Service's Career Leadership Corps

William L. Bransford, Partner, Shaw, Bransford & Roth, P.C.
Stephen Shih, Deputy Associate Director for Executive Resources  and Employee Development,
   Office of Personnel Management

Tuesday, Aug. 9  |  1:15 - 2:45 p.m.
Wednesday, Aug. 10  |  3:30 - 5 p.m. [R]

Learn about the unique rules for the Senior Executive Service personnel system from the head of OPM's SES Oversight Office and the General Counsel of the Senior Executives Association. Just what are the different and rebalanced risks and rewards that apply to the SES? What is the best way to have your Executive Core Qualifications accepted by an OPM SES Qualifications Review Board? What does OPM consider in deciding whether to certify an agency's SES performance system so that higher SES salaries can be paid? These questions and more will be answered in this informative, fast-paced session.


MGT3 Windmills: Core Disability Training

Richard Pimentel, Senior Partner, Milt Wright & Associates

Part I    Wednesday, Aug. 10  |  1:15 - 2:45 p.m.
Part II    Wednesday, Aug. 10  |  3:30- 5 p.m.

The Windmills training program is the most successful disability attitudinal program ever designed for supervisors in the federal government. This training is more needed and relevant than ever, with today’s emphasis on post-traumatic stress disorder and traumatic brain injuries suffered by our returning troops, employment challenges of mental illness, and retention of an aging baby boomer workforce. During this half-day training, popular FDR speaker Richard Pimentel will lead you through Windmill exercises on hiring, retention and effective supervision. You'll learn how to administer a Windmill exercise plus develop a disability attitude training strategy to take back to your agency.


MGT4 Legislative Update

William L. Bransford, Partner, Shaw, Bransford & Roth, P.C.
Jessica Klement, Government Affairs Director, Federal Managers Association
Moderator: Mike Causey, Senior Correspondent, Federal News Radio

Thursday, Aug. 11  |  9:30 - 11 a.m.

In years past, the Legislative Update has detailed current legislation to improve the federal workplace. But times have changed, and this year the update turns its attention to the expected proposals designed to lower government spending. Attend this session to find out how these potential laws affect you — not only as a federal supervisor, but as an employee.


Quality and Efficiency in Government (QEG)
QEG-P9 From Crisis to Catharsis: Turn Your Organization Around

Catherine Cheyssial, ADR Program Manager, Commander Navy Region Southwest, Department of
   Defense/Navy

Monday, August 8  |  8:30 a.m. - 5 p.m.

Does your office have more stress than it used to? More conflict? What about more grievances, complaints and disciplinary issues, especially those involving leave abuse and performance? You may be in the midst of an organizational crisis. Ms. Cheyssial's day-long workshop will teach you how to turn it around. She'll walk you through the organizational intervention model — from diagnosing the problem and designing an approach, to facilitating a solution. Plus, you'll learn how to improve your facilitation skills and get sample interview questions and discussion points to use for meetings.


QEG1 Attracting the Best Applicants: Strategies You Can Count On

Jacquenette Ward, Recruitment Office Director, Department of the Treasury/Internal
   Revenue Service

Tuesday, Aug. 9  |  1:15 - 2:45 p.m.

Can you really attract the "best and brightest" when there's a pay freeze and a general antipathy for federal workers? Ms. Ward will explain how the IRS is not only attracting the best candidates, but improving its image at the same time. Find out how the IRS has worked with the union to develop an effective plan, and how Ms. Ward's office uses technology and old-fashioned contact cards to keep their potential future employees in the loop during every step of the process.


QEG2 Communication in the Modern Workplace: Effective Use of the Newest Tools

Jan Sunoo, Commissioner/Project Director, ADR/International Department, Federal Mediation &
   Conciliation Service
Valerie Harragin, Commissioner, Federal Mediation & Conciliation Service

Tuesday, Aug. 9  |  3:30 - 5 p.m.

Managers have more communication tools than ever before at their disposal. Then why does getting your message across seem so complicated? Ms. Sunoo and Ms. Harragin will discuss the integration of social media in the workplace. They'll guide you through how to use all communication tools, from e-mail to various forms of social media, more appropriately and more effectively in the workplace, plus give you strategies for picking the right communication method for the various work styles in your office.


QEG3 Working Together: EEO, HR and Diversity

Dexter Brooks, Director of Federal Sector Programs, Equal Employment Opportunity
   Commission
Delia Johnson, Director, Office of Civil Rights, International Broadcasting Bureau; Board
   of Governors, Voice of America
Veronica E. Villalobos, Director, Office of Diversity and Inclusion, Office of Personnel
   Management

Wednesday, Aug. 10  |  10 - 11:30 a.m.
Thursday, Aug. 11  |  9:30 - 11 a.m.  [R]

You've heard people talk about the difficult communications among those in EEO, HR and diversity programs. Some are concerned that the roles each program plays in improving diversity can't be identified. These experienced panelists will show you how to avoid duplicating activities, efficiently manage and utilize all three programs, and hold everyone in your agency accountable for creating a diverse and model workplace.


QEG4 You're in Charge Now: Get It Done With Little or No Money

Oliver Allen, EEO Officer, Department of Justice/Drug Enforcement Administration

Wednesday, Aug. 10  |  1:15 - 2:45 p.m.
Thursday, Aug. 11  |  11:15 a.m. - 12:45 p.m.  [R]

Welcome to the realities of management. Tons of paperwork, meetings, non-stop e-mails and, of course, the people. You were put in charge to get things done. The timing couldn't have been worse — slashed budgets and a demoralized workforce make this a huge challenge for you. But have no fear. Mr. Allen will provide strategies for managing people to succeed in tough situations. You'll learn how to improve your time management and productivity, build healthy work relationships, and get your staff trained with little or no money.


QEG5 Elevating Efficiency and Meeting Your Mission Through Telework

Kathleen Lingle, Executive Director of Alliance for Work-Life Progress, WorldatWork

Wednesday, Aug. 10  |  3:30 - 5 p.m.

Have you bought into telework? If not, you're running out of time. Now that the Telework Enhancement Act is law, most federal employees are eligible for telework and agencies are required to establish telework policies and report on progress annually to OPM. Ms. Lingle will explain how to put together a telework plan that not only will work, but will make your office more efficient, help you better meet your mission, and give managers an opportunity to grow.

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